What you're doing, what leads to the problem.Ĥ. If none of the steps mentioned above help, contact our customer support and describe the issue in detail:Ģ. Make sure your device meets the minimum system requirements for proper gaming. Check for available software updates for your device □Ħ. Check for available game updates in the store you downloaded the game from.ĥ. Don't worry: if your device is connected to the internet, you won't lose your progress!Ĥ. It's quite possible that we've already spotted the problem and doing our best to fix it □ģ. – The first time you noticed the problem (after updating the game, reinstalling it, etc.We're so sorry that the game is not working as you expected □ If you're having problems, try some of these steps:ġ. – What actions crash/freeze your device (opening the friend list, collecting coins, completing a level, etc.) Provide the following information if possible: If the problem persists, please contact our customer support. Find the Clear Cache button, tap it, and reenter the game. Select Gardenscapes in the application list.ģ. Make sure your device meets our minimum system requirements.įor Android devices, you can try clearing your application cache:ġ. Don’t worry: your game progress won’t be lost as long as your device is connected to the internet.ĥ. Delete the game from your device and redownload it from the corresponding application store. Make sure your device software is updated to the latest version.Ĥ. You can find more information about how to check for updates and update your game in the relevant article.ģ. Make sure your game is updated to the latest version. Restart your device and reenter the game.Ģ. War Heroes: Multiplayer Battle for Freeġ.Juice Jam – Puzzle Game & Free Match 3 Games.Genies & Gems – Jewel & Gem Matching Adventure.Disney Frozen Free Fall – Play Frozen Puzzle Games.Disney Frozen Adventures: Customize the Kingdom.
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